Hotel reviews

Please find here the latest hotel reviews from our guests.

It was nice.

The breakfast was very nice. Bad: The towels did not feel fresh (there was a slight mouldy smell)

Istvan Hotel ratings, 23.03.2023


Room was quite specious & super cleans. Breakfast spread was not extended though. Like typical European hotels, 24X7 dinning facility is missing. Bad: Location wise it is pretty good. Just behind the property, there is a mall so can easily access for any emergency shopping, daily needs & of course food court.

Raihan Hotel ratings, 12.02.2023

Spacious room with great views of the city.

Staff is very friendly. I had requested date changes which they readily agreed despite it being a period of high demand. They helped me with directions to various places too. Also, location is good. It's not too far from city centre. With a combination of bus and tram, it was easy to reach Messe. Bad: NA.

Mayur Hotel ratings, 09.02.2023

Sufficient and convenient stay, nothing special.

Great location, friendly staff, parking close by. Bad: Parking is €12 a night. The building is very old, some parts need a makeover.

Lee Hotel ratings, 21.01.2023

Hotel was perfect for a one night stay before flying out. Could use some cosmetic updates but the size of rooms made up

Location to get to FRA is convenient Bad: Needs some updating, curtains had holes and drapes are coming off the track on one side. Stains on carpet. I reserved a room with double bed but was given one with two single beds instead.

Christiane Hotel ratings, 08.12.2022



Abdulaziz Hotel ratings, 29.11.2022


Spacious rooms Comfortable beds Bad: Some noice in the ailway and from the elevators Breakfast variaty of different foods could be better

Marcel Hotel ratings, 02.11.2022

Good Connection

Clean and functional hotel, easy to reach , Good Connection to all directions especially to Frankfurtall technical equipment available, friendly staff, all technical equipment available, tv w-Lan, al ittle less Noise would be appreciated

morootto Hotel ratings TripAdvisor, 20.10.2022

Very convenient location and great value for money.

Excellent location for travel from Frankfurt airport. As the hotel is open all night, there is no need to worry about delayed flights. Bad: More information in the room about the restaurant opening times. Air conditioning would have been good in the heat.

Margaret Hotel ratings, 23.08.2022

Great for a brief stopover

Fantastic hotel, really well refurbished. Helpful staff , and a lovely top floor breakfast room. Bad: Not particularly close to the airport.

Julie Hotel ratings, 25.07.2022

A good place for transit

Spacious and clean room, good breakfast Bad: The furniture is quite old, it would be good time for any change..

Toga Hotel ratings, 20.07.2022

Great location and especially during breakfast with almost 360° views

I stayed on floor 20, with a very beautiful view ever to see the whole Frankfurt countryside area in addition to the airport view :) Bad: I came Saturday night around 8 pm and I couldn't visit the shopping mall next to the hotel and on Sunday the shopping mall was closed :(

Majed Hotel ratings, 18.07.2022

Very Good

Good Breakfast. big rooms Bad: No still water

Burak Hotel ratings, 16.07.2022

Very Good

good Breakfast Bad: there is no still water

Burak Hotel ratings, 16.07.2022

Very Good

still water is not available

Burak Hotel ratings, 16.07.2022


The room: very clean, nice, new furniture and toilet, extremely wide Bad: Entrance not cleaned (leaves and garbage outside: maybe because of wind but unpleasant), huge stains on the carpet in the corridor, no cleaning in the room in between the 2 nights

Stella Hotel ratings, 10.07.2022

Very Good

The location is excellent. The room is very spacious. Bad: The TV channel package could be much better. The shower in the bathroom could be better. The entrance to the hotel could be cleaner

Andres Hotel ratings, 03.07.2022


Air conditioning did not work well. Room was hot. Shuttle bus service and charges was not made clear.

Katherine Hotel ratings, 30.06.2022

Staffs are very friendly, best location to move around, beside there is big shopping mall

Breakfast, I could not take because there was no continental items Bad: Breakfast only

Mohammad Hotel ratings, 29.06.2022

Spacious and cofortable rooms but no restaurant and average breafast, good value for money.

Clean and spacious rooms with balcony. Bad: No restaurant in the hotel, breakfast was just passable at best.

Yogesh Hotel ratings, 20.06.2022

Great place if using Frankfurt airport

The hotel has recently been well updated, and everything seemed very new. Our rooms were enormous, light, airy and very clean and the bathroom was lovely too. Breakfast in the top floor dining room was good. Good value for money - recommended if needing a stopover for the airport. Staff were all very helpful. This was one of the best value hotels of our eight night trip around Europe.

Julie Hotel ratings, 04.06.2022

Very comfortable stay

Big, clean and comfortable room, with a stunning view over Neu-Isenburg! My check-in was a bit tricky since I had 3 reservations for the same stay but the staff was really nice and friendly. The check-out process was really smooth as well! This is a very picturesque, quiet and safe area, perfect if you're looking to relax and rest! Bad: The location is both a plus and a minus. It's a bit far from main Frankfurt and there's not many public transports available, so if you're traveling solo or on a budget you should be aware that the easiest way to get around is by taxi or Uber. The hotel is also close to the fire department so you might hear sirens throughout the day. The isolation isn't the greatest but not that serious in my opinion!

Carla Hotel ratings, 21.05.2022

Very nice stay!

Very helpful staff and good spacious rooms. Comfy, quiet and had a view of the sunset. Great facilities and WiFi. Also had bus stop right outside and shopping mall nearby which is helpful too. Bad: Balcony door was broken so couldn't open it for more air when too warm, but there was air conditioning so not all bad. Apart from that, nothing, all seemed okay.

Emma Hotel ratings, 17.05.2022

Very Good

Friendly receptionists, very helpful and kind, Air conditioner in room worked wonders in the heat, balcony view was lovely during sunrise, beds were very comfortable, room was decently sized. Bad: Cobwebs in corner of room, mold on the shower curtain though it wasn't a lot, rust(?) on balcony curtain and door, noisy neighbours with loud dog barking down the hall. Minor things overall.

812 Hotel ratings, 16.05.2022

Fine for the price

Very nice and helpful staff Bad: We could hear every time someone opened/closed a door, walked in the hallway etc.

Anonymous Hotel ratings, 16.05.2022


Good bed, big Rooms, on the 21th level, nice view from the balcony. Breakfast ok

Christine Hotel ratings, 16.05.2022


very good value, lots of space, great staff. Bad: the balcony was dirty

Katerina Hotel ratings, 16.05.2022


The staff was very helpful, the rooms modern and very comfortable. Bad: The room was not very clean

Anna Hotel ratings, 15.05.2022


The room was big, everything was clean, the beds are comfortable. Because it's near the airport, you can hear the airplanes, but it's not very loud as we thought it might be, so that's definitely a plus. It's a good value for the money. Bad: We were not allowed to bring our dog with us, to have breakfast, even though the tables are far away from the buffet and with enough distance from one another.

Duška Hotel ratings, 01.05.2022


Staff really helpful, clean and big rooms. Bad: The hotel is in need of an upgrade, carpet needs to be replaced and the breakfast room also. I did not like having to shower in the bath.

Jolanda Hotel ratings, 25.04.2022

Best Western Hotel Frankfurt Airport Neu-Isenburg
Herzogstraße 61-63
​63263 Neu-Isenburg