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Hotel reviews

Please find here the latest hotel reviews from our guests.

Very Good

The elevator

Abduljabar Hotel ratings, 30.12.2020

Really good place to stay at

Hassle-free late check-in, friendly and helpful staff; close to Frankfurt Airport; spacious and clean room, comfortable furniture; all in all a pleasant stay.

Erik Hotel ratings, 23.09.2020


Top hotel

Predrag Hotel ratings, 04.09.2020


Einfach toll!!!!

Maria Hotel ratings, 02.08.2020


View over the city and sunrise in the morning was awesome. Bad: Bathroom was clean but with a bathtub and a Glassdoor, this was not really comfortable. But ok.

Dennis Hotel ratings, 09.04.2020

Good stay

Large well lit business room with desk. Cheaper than Frankfurt Bad: Poor WiFi with weak, moving signal. Small towels

William Hotel ratings, 12.03.2020

First time in Germany

The hotel was very nice. Good location and easy to find. The staff spoke English and German and we're extremely nice and helpful. I would stay there again.

Elizabeth Hotel ratings, 11.03.2020

Big room

Big room with a nice view (14th floor). Very clean.

Ewa Hotel ratings, 21.02.2020

Brillaint hotel and good staff

The staff was really friendly. The facilities were comfortable and the amenities were brilliant. The room was well heated, clean, very spacious and very well decorated. The balcony is an added advantage. Bad: The staff were not very well aware of the bus and train options. I was given singular options which were more expensive. The lady staff was more helpful and gave me the best option for commute to Frankfurt. At the time of check-out, the staff was slightly rude and the driver assigned was not very polite either.

Zebarahman Hotel ratings, 19.01.2020

Very Good

Parking you have to pay,disaster.

Rele007 Hotel ratings, 12.01.2020


Like always excellent

Kabu58 Hotel ratings, 03.01.2020


My place of choice whenever I’m in Frankfurt. Best hotel value for your money.

Anthony Hotel ratings, 17.12.2019

Huge room, good service

Stayed here for four nights when visiting Frankfurt for work. It's easy to find if taking a taxi (taxi takes min 20-30min. and 30-35euro) or bus from Frankfurt airport as the hotel is quite tall so you can see it from the road. It's next to an indoor shopping centre- Isenberg Zentrum, and about a 15 minute walk from the tram station to get anywhere in Frankfurt and some reasonable restaurants. Plenty of residential area around so it is peaceful and you would see people around only in the mall nearby. The room I had was enormous, even with a king bed, with a balcony with a nice view too. Comfortable bed and decent shower. The breakfast buffet was also quite plentiful and taken in the roof top restaurant with nice views of the city and you can see far off wind mills too if weather is clear. Take a room on the higher floor if possible. Staff is courteous and helpful, dont hesitate to ask if you need any help. Only drawback is they don't have in-house kitchen and cant serve you food as room service/restaurant is not there for anything other than breakfast - which is weird.

Kapil M Hotel ratings TripAdvisor, 18.11.2019


Good facilities with safe and fridge. Nice and clean

Kansheng Hotel ratings, 03.11.2019

Had pleasant stay. Close to Airport and city center.

Really enjoyed the break fast. Had nice time in the hotel. It is very clean and comfortable. Bad: Paying extra for car parking. 12 Euro is very expensive.

Kishore Hotel ratings, 03.11.2019

Comfortable stay and great breakfast

Huge room and great breakfast buffet on 19th floor with cool view. We only stayed for one night to travel through but we enjoyed the comfort. Bad: The extra price for the parking (€12)

Anonymous Hotel ratings, 31.10.2019

Love the Hotel

I Love to stay in your hotel in every trip to Frankfurt.. Good Location ,quite area ; friendly Manager ; helpfull Stuff.. Me & my family are old customers for your cozy Hotel .. Thank you for making our stays unforgettable ?

altafalawadi Hotel ratings TripAdvisor, 28.10.2019

Nice roon

Arrived early was bale to leave luggage while we turned in rental car to airport Next morning a shuttle had been arranged to take us to airport. Nice clean confortable room. Friendly and helpful staff

David J Hotel ratings TripAdvisor, 16.10.2019


Great basic hotel Has a gym good breakfast

Nicole Hotel ratings, 11.10.2019


Große moderne Zimmer

Melanie Hotel ratings, 05.10.2019

Very Good

alles gut!

Erhard Hotel ratings, 28.09.2019


Coffee in the voyer 24hrs

Christo Hotel ratings, 24.09.2019

Very Good

Spacy rooms Bad: Too hot.

Anonymous Hotel ratings, 21.09.2019


Large rooms, very clean Bad: Pillow was really thick

Bailey Hotel ratings, 14.09.2019

Parking & Bed

Good view Quite Bad: The parking full always. I asked them for king bed and when I see it I found it as 2 single bed the put it together.

Hussain Hotel ratings, 12.09.2019

Pleasant stay that met all expectations.

The room was quite large, very modern and comfortable. The views over NIB where spectacular, the aircon worked very well. The staff at the reception desk was exceptional and really went the extra mile to fulfill all customer needs. Bad: The facilities outside the rooms look a little worn, especially the elevators and the entrance hall could use some renovations.

Bastian Hotel ratings, 12.09.2019


Location was nice rooms are big clean hotel Bad: Room are so hot air condition is not working although I talk to the staff but no hop

Abdulaziz Hotel ratings, 11.09.2019

Very Good

All room dont have refrigrator

Kaveh Hotel ratings, 11.09.2019


The location is very good and convenient. Spacious rooms. Bad: The Airconditions doesn’t work well and the rooms were very hot we couldn’t sleep. We might not come back to hotel due to the poor air conditioning. We asked one of the staff for help and he didn’t help at all. Consider speaking with your midnight staff about their attitude with your costumers.

Anonymous Hotel ratings, 10.09.2019

Maybe the best Best Western...?

Nice, modern, recently updated, spacious room. Comfortable bed, large balcony, nice view from the 13th floor. Parking was available for €12/day in the hotel lot across the street, but there was also some free parking on-street in the evenings. Right next to a mall with a grocery store and several bakeries and cafes. Bad: The "smoking area" was in front of the main door, so entering and exiting the building was like walking through a giant ash tray.

Paul Hotel ratings, 05.09.2019

Best Western Hotel Frankfurt Airport Neu-Isenburg
Herzogstraße 61-63
​63263 Neu-Isenburg